Pawpi Support

Pawpi Help And Support

Support routes and invited-beta response targets for safety, accounts, cards, billing, and privacy.

OINNG Inc. · Pawpi

Pawpi is provided and operated by OINNG Inc., a corporation organized in the Republic of Korea. Its business address is Room 405, 4F, 200 Itaewon-ro, Yongsan-gu, Seoul 04405, Republic of Korea.

Animal Safety

For immediate danger, contact local emergency, animal-welfare, or veterinary services first. In-app safety reports require no KYC, and exact location and evidence are not public.

The invited-beta team prioritizes received urgent safety reports, but Pawpi is not a continuously monitored or emergency-dispatch rescue service.

Account, Cards, And Billing

For sign-in, card recovery, Card Passes, purchase restore, or duplicate billing, contact support@oinng.com with your account email, request code, Pawpi receipt reference if available or store order ID, and approximate time.

A web Checkout success or cancellation return does not by itself confirm payment or grant Card Passes. If a Card Pass is missing or you suspect duplicate billing, do not repeat Checkout; ask support to verify the server record.

Never email full card numbers, source identity documents, sign-in links, passwords, or exact animal locations. The team reviews general requests in the order received.

Privacy And Deletion

Start privacy access, correction, deletion, public-photo removal, or account deletion in app settings or email support@oinng.com with the subject ‘Pawpi privacy request.’

Write from the account email and include only the purpose and relevant card or request code—not sensitive source documents.

Policies

Terms: /pawpi/terms · Community Guidelines: /pawpi/community-guidelines · Refunds: /pawpi/refunds · Location Safety: /pawpi/location-safety · Privacy: /pawpi/privacy · Service providers: /pawpi/service-providers

Contact

Contact us without sensitive credentials.