Pawpi is provided and operated by OINNG Inc., a corporation organized in the Republic of Korea. Its business address is Room 405, 4F, 200 Itaewon-ro, Yongsan-gu, Seoul 04405, Republic of Korea.
Animal Safety
For immediate danger, contact local emergency, animal-welfare, or veterinary services first. In-app safety reports require no KYC, and exact location and evidence are not public.
The team prioritizes received urgent safety reports, but Pawpi is not a continuously monitored or emergency-dispatch rescue service. Rescue requests, Care payouts and treatment support are not operating today.
Account, Cards, And Billing
For sign-in, card-generation errors, your Pawpi balance, purchase restore or duplicate billing, contact support@pawpi.ai. Include your account email, relevant request code or store order ID, and approximate time.
If a store purchase is missing, check previous purchases in the app before buying again. Use the original store's official process for refunds. This website does not offer web checkout.
Never email full card numbers, source identity documents, sign-in links, passwords, or exact animal locations. The team reviews general requests in the order received.
Privacy And Deletion
Start privacy access, correction, deletion, public-photo removal, or account deletion in app settings or email support@pawpi.ai with the subject ‘Pawpi privacy request.’
Write from the account email and include only the purpose and relevant card or request code—not sensitive source documents.
Joining Pawpi
Pawpi is for ages 14 and up and requires an invitation from an existing member. Check a shared link or code on the join page. Without an invitation, you can contact hello@pawpi.ai about participating. An email inquiry is not membership approval or a waitlist signup.
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